Refund & Exchange Policies

  • Exchange within 3 days of receiving your parcel in Hongkong.
  • International orders are final sale only and are not eligible for returns & exchanges.
  • If there is any damage with the product delivered we are here to help you out - Please mail us at fusionfoundrybymaria@gmail.com with your order number, describe the problem and provide clear images of the damage. Please note that any damage or problem must be alerted to us within 2 days of receiving the parcel. We will assist you getting this solved to best of our ability.
  • In case of damaged item delivered we will send you a replacement. In case a replacement is not available, a credit note of the order amount will be issued, so that you may purchase something else.